(4.6 out of 5.0) based on 1172 responses to our customer survey.
Finding the car and the prices offered on Car Trawler were great.. Unfortunately we arrived at Naples, late at night, the rental was being handled by another dealership which wasn't clear and wasted 30 minutes or so. The only car available was a return, different to that ordered - no aircon and non valeted. However the car drove well and was economical and returning it easy and quick. Overall a good experience. We would urge Firefly to make clear which desks they are operating from at the check-out.